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TERMS&CONDITIONS

TERMS & CONDITIONS – Suppdady.co.uk

1. Privacy Policy

Our Privacy Policy, which explains how we collect and use personal data, is available at:
πŸ‘‰ https://suppdady.co.uk/privacy-policy/

By using this Website, you consent to the data processing described therein and confirm that all information you provide is accurate and up to date.


2. Prohibited Use

You must not misuse this Website. This includes, but is not limited to:

Any breach may be reported to the relevant authorities.

We are not liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other harmful material that may affect your equipment as a result of using this Website or downloading content from it or from linked websites.


3. Intellectual Property, Software & Content

All intellectual property rights in the software, design, and content made available on this Website are owned by Suppdady or its licensors and are protected by copyright and related laws.

You may store, print, and display Website content for personal, non-commercial use only. You may not publish, distribute, reproduce, modify, or otherwise exploit Website content for commercial purposes without our prior written consent.


4. Terms of Sale

(a) Contract Formation

By placing an order, you make an offer to purchase goods under these Terms & Conditions.

You will receive an order acknowledgement email confirming receipt of your order. This does not constitute acceptance. A binding contract is formed only when we send a dispatch confirmation email.

Only goods listed in the dispatch confirmation email are included in the contract.


(b) Pricing & Availability

We take reasonable care to ensure that product descriptions, pricing, and availability are accurate. However, errors may occur.

If we discover an error affecting your order, we will contact you and give you the option to:

If we are unable to contact you, the order will be treated as cancelled.

Prices may be changed at any time without notice. Delivery charges are calculated at checkout and clearly displayed before payment is completed.


(c) Payment

Available payment methods are listed on the Payment page. Any future integration of new techniques will modify this clause accordingly.

Where applicable, payments may be subject to standard verification and authorisation checks. Orders will only be accepted once payment has been successfully authorised or confirmed.


(d) Age Restriction

You must be 18 years or older to purchase products from Suppdady. By placing an order, you confirm that you meet this requirement.


5. Delivery

Orders are usually processed within 24–48 hours, subject to product availability.

Delivery times are estimates only and may vary. We are not responsible for delays caused by circumstances beyond our control, including courier delays, customs clearance, strikes, or force majeure events.


6. Returns, Refunds & Exchanges

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods, without giving any reason.


How to Return an Item

To request a return:

  1. Email info@suppdady.co.uk with your order number.
  2. Return items in unused, unopened, and sealed condition to the address provided.
  3. Include proof of purchase and a note stating the reason for return.

Exceptions

The following items are non-returnable, unless faulty:


Refunds


Exchanges

Exchanges may be offered subject to availability. Customers are responsible for return shipping costs.


Faulty or Incorrect Goods

If goods are faulty, damaged, or not as described, you are entitled to a replacement or full refund under the Consumer Rights Act 2015.


7. Disclaimer of Liability

Website content is provided on an β€œas is” basis without warranties as to accuracy or completeness.

To the maximum extent permitted by law, Suppdady shall not be liable for any direct or indirect loss or damage arising from the use of this Website.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.


8. Linking Policy

You may link to our homepage in a fair and lawful manner that does not imply endorsement or association.

Framing this Website or linking to internal pages without permission is prohibited. We reserve the right to withdraw linking permission at any time without notice.


9. Trademarks & Third-Party Rights

All trademarks, brand names, and images of third parties displayed on this Website are the property of their respective owners. Their appearance does not imply endorsement or affiliation.


10. Indemnity

You agree to indemnify and hold harmless Suppdady, its directors, employees, and affiliates from any claims, damages, or costs arising from your misuse of the Website or breach of these Terms.


11. Variation

We reserve the right to amend these Terms & Conditions at any time. Updated Terms will take effect immediately upon publication on this Website.


12. Complaints

If you have a complaint, please contact info@suppdady.co.uk. We aim to resolve complaints fairly and promptly.


13. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Suppdady. Any amendment or waiver must be confirmed in writing by an authorised company representative.


14. Medical Disclaimer

Information provided on this Website is for informational purposes only and does not constitute medical advice.

Products sold are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using supplements, particularly if you are taking medication or have a medical condition.


Azen LTD

Company Number: 16739734
Registered Office:
5 Ryeburn Close
Lowestoft
NR33 7UH
United Kingdom

Telephone: +44 7773 428109
Email: info@suppdady.co.uk